There were many complexities in the SCE implementation planning for our organization. Qualiance coordinated the effort as they had knowledge of the different departments and asked the vendors the right questions. They were able to provide business-specific guidance to our experts and delivered a detailed implementation plan and strategy for our project over a short period.
Qualiance provided us with a skilled and experienced Statistical Programmer with a good understanding of the specific requirements for the pharmaceutical industry. I especially appreciate their flexible attitude towards workload, their engagement in the task trying to understand the purpose and scope, plus their commitment and willingness to support at all times.
The project milestones had been severely delayed and to secure progress we contracted Qualiance to mentor our offshore team. They reviewed and tested their programs and facilitated communication and issue solving between our headquarters teams as well as giving input to many valuable process improvements. It became evident for the project organisation that we could never have reached our deadlines without the support of Qualiance.
Qualiance’s knowledge and expertise have been invaluable. Their crucial input and strong drive were key in the successful planning, preparation and execution of this complex project. We benefitted greatly from their experience with similar projects, as well as from their in-depth knowledge of the LSAF system, and their experience using LSAF as end users / statistical programmers.
Qualiance planned three workshops: current state, desired state, and implementation planning. Qualiance reviewed multiple documents to get a full understanding and have constructive workshops. They planned the workshops with meticulous timing, detailed meeting minutes were usually available within 24 hours of the meetings and they resolved conflicts among the different team members.
In a very short time and with great curiosity, Qualiance dug into a new Therapeutic Area and delivered all analyses on time and to a very high quality. They quickly became very popular in the study team, mainly because they were always reliable in their deliveries.
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